Frequently Asked Questions
Got a question on your mind? Chances are, someone else asked it too. Here are some quick answers to help clear things up
1What types of services do you offer?
We handle a wide range of residential and commercial projects including maintenance, repairs, remodeling, flooring, drywall, painting, plumbing, roofing, fencing, deck building, and more. If it needs fixing, building, or updating—we’ve got you covered.
2Do you provide free estimates?
Yes! We’re happy to provide free, no-obligation estimates. Just submit a request through our Service Request form or give us a call, and we’ll set up a time to review your project.
3What areas do you serve?
We proudly serve the Triad area and surrounding communities in North Carolina. Not sure if we cover your area? Send us a message, and we’ll let you know.
4How quickly can you respond to a request?
Response times vary depending on the type of service and season, but we strive to respond within 24 hours. For urgent or emergency requests, we make every effort to get to you as soon as possible.
5Do you handle small jobs, or just big projects?
No job is too small. Whether it’s a minor repair or a large renovation, we treat every project with the same level of care and attention to detail.
6Are you licensed and insured?
Absolutely. We are fully licensed and insured, so you can have peace of mind knowing your home or business is in safe hands.
7How do I schedule a service?
Easy! You can use our online Service Request form to book an appointment, or give us a call directly. We’ll confirm details with you and get you on the schedule.
8Why should I choose The Plumbing Company?
We treat every customer like a neighbor, because to us, you are. We believe in treating every home like it’s our own. From clear communication to quality craftsmanship, our goal is to make the process stress free and leave you with results you’ll love.